Jira Service Desk
Example Project Description
Example Project Description
Example Project Description
JIRA Service Desk clients have many powerful tools for tracking issues, but no direct way to improve their user’s service experience. Together with the PM and development team, I designed a holistic system for customers, managers, service desk agents, and brand owners to give, receive, as well as take action on ratings respectively.
JIRA Service Desk clients have many powerful tools for tracking issues, but no direct way to improve their user’s service experience. Together with the PM and development team, I designed a holistic system for customers, managers, service desk agents, and brand owners to give, receive, as well as take action on ratings respectively.
JIRA Service Desk clients have many powerful tools for tracking issues, but no direct way to improve their user’s service experience. Together with the PM and development team, I designed a holistic system for customers, managers, service desk agents, and brand owners to give, receive, as well as take action on ratings respectively.
Atlassian Jira Service Desk
VIsual Design, UI/UX and User Testing, Atlassian Design Guideline
Scope of project included: satisfaction ratings real-time dashboard, email rating system, and data visualizations section. Staying in harmony with the company design guidelines, I designed satisfaction ratings; collection, real-time display, and analytics screens
